Silfira Wellness Privacy Policy

Effective Date: June 2025

Emily Langille under the business name Silfira Wellness (“we,” “us,” “our”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website, silfirawellness.ca, and our practices for collecting, using, maintaining, protecting, and disclosing that information. Please read this policy carefully to fully understand our views and practices regarding your personal data and how we will treat it. By accessing or using this Site, you consent to the conditions set out in this Privacy Policy; and the collection, use, and retention of the data listed in this Privacy Policy. 

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" at the top of the policy will be updated. Your continued use of the Site after such changes are made will be considered your acceptance of the changes.

1. Information We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first. We collect the following information:

1.1. Personal Data

Personal data refers to any information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular individual or household. This may include:

  • Name, postal address, email address, and phone number.

  • Billing and financial information, including payment methods (e.g., credit card details), provided when making a purchase.

  • Any photography/videography consent.

  • Waivers and other necessary documents related to your participation in our sessions or events.

1.2. Usage Data

As you navigate through and interact with our Site, we may collect certain information about your device and browsing actions:

  • IP address, browser type, operating system, and other device-related data.

  • Details of your visits to our Site, including pages viewed, duration of visit, and referral URLs.

  • Information collected through cookies and other tracking technologies.

1.3. Cookies and Tracking Data

We use cookies to automatically collect information when users interact with our Site. This helps us understand how users engage with our Site, deliver targeted advertisements, and enhance user experience. Cookies can include both first-party (set by us) and third-party (set by external service providers) cookies. Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function.

  • Performance Cookies: Help us analyze website traffic and usage.

  • Targeting Cookies: Track your browsing habits and show relevant ads.

You may disable cookies through your browser settings, though this may affect your experience on the Site.

2. How We Use Your Information

We use your information in the following ways:

2.1. To Provide Our Services

  • Process transactions and run sessions or events.

  • Provide customer support and respond to inquiries.

2.2. For Marketing Purposes

  • Send newsletters and offers.

  • To communicate with you regarding your bookings, updates, and any changes to our sessions, events or services.

2.3. For Analytics and Improvements

  • Analyze trends, monitor traffic, and track website usage to improve our Site.

  • Conduct market research to better understand our users’ needs.

2.4. For Legal and Compliance Purposes

  • Comply with applicable laws and regulations.

  • Respond to legal requests, subpoenas, or governmental inquiries.

  • Protect the safety, property, and rights of the company, users, and others.

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information. However, we may share information with trusted third parties in the following cases:

3.1. Service Providers

We may share your data with third-party service providers who perform functions on our behalf, such as:

  • Payment processors (e.g., Stripe, PayPal, Squarespace).

  • Email service providers.

  • To buyers or potential buyers of this company in the event that we seek to sell the company.

  • Subcontractors working at sessions or events who reasonably need access to participant data to achieve the purposes set out in this Privacy Policy.

These third parties only have access to the data they need to perform their services and are bound by confidentiality obligations. 

3.2. Legal Obligations

We may disclose your personal information to:

  • Comply with any court order, law, or legal process.

  • Enforce or apply our terms and conditions or investigate violations.

  • Protect the rights, property, or safety of our company, customers, or others.

4. Your Data Protection Rights

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact Emily Langille here:

Emily Langille

emily@silfirawellness.ca

We will respond to your request in accordance with applicable data protection laws.

5. Retention of Your Data

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., tax, accounting, or legal obligations). You will be notified if your data is kept for longer than this period.

6. Data Security

We use commercially reasonable safeguards to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use acceptable means to protect your data, we cannot guarantee absolute security.

7. Third-Party Links

Our Site may contain links to third-party websites, services, or applications that are not operated by us. If you follow hyperlinks from our Site to another site, please note that we are not responsible for and have no control over their privacy policies and practices. We encourage you to review their privacy policies before sharing your personal information with them.

8. Children's Privacy

Our Site is not intended for children under 19. We do not knowingly collect or use personal information from children under 19. If we become aware that we have collected personal information from a child under 19, their information will be deleted as soon as possible.

9. Contact Information

If you have questions or comments about this Privacy Policy or our privacy practices, please contact us at:

Emily Langille

emily@silfirawellness.ca